Turkcell

For all your transactions and technology shopping needs, the Turkcell app is your go-to solution!

With the Turkcell app, you can effortlessly monitor your usage, view and pay your invoices, top-up your account, purchase packages, and shop for electronics, all at no extra cost. The revamped interface allows you to seamlessly switch between Turkcell and Turkcell Pasaj. Through the app, you can take advantage of our exclusive promotions, reminders, and special offers. It's the perfect time to explore the convenience of shopping for a wide array of technological products through the Turkcell app with Turkcell Pasaj!

• Access Turkcell Pasaj Directly from the Turkcell App!

Turkcell Pasaj, Turkey's pioneering electronic marketplace, is accessible right from the Turkcell app's welcome screen. You can stay updated with the latest campaigns and special offers on the home page. Browse through thousands of technological products in the "Categories" section and track your order status in the "Orders" section. Within the "Pasaj" section of the Turkcell app, you can take advantage of additional installment options for mobile phones, smartwatches, computers, tablets, household appliances, personal care products, and more, alongside credit card and invoice options.

• Explore Tailored Packages and Tariffs!

Check your current line's remaining usage on the Turkcell home page under the "My Remaining Usage" section. If your current package isn't meeting your needs, explore other packages and easily switch from the "Packages" section. You can also manage transactions for other lines, such as paying Turkcell bills, topping up, and sending packages as gifts to your loved ones. From this section, you can apply for a new line or transfer your existing line to Turkcell.

• Win Surprise Gifts with Shake and Win!

Participate in the ‘’Salla Kazan’’ campaign through the Turkcell app and win exciting gifts like internet and digital services every week.

• View All Your Gifts in the "Gift Center"

The Gift Center within the Turkcell app allows you to see all the gifts you've earned and can earn. Stay informed about new campaigns, gifts, and opportunities. You can start using your gifts at any time or share them with your loved ones.

• Get the Support You Need

If you encounter call or connection issues, you can check the status from the ‘’Support’’ section. If the problem persists, report it by sending your location through the app. You can also create a request by submitting a photo of your document. Track the status of your requests and get quick answers to your questions by messaging with our chatbot.

• Simplify Your Transactions

Access all your transactions easily from the "Settings" section. Apply for services such as new line, fixed internet, and Superbox, and monitor the status of your applications from the "My Subscriptions" section.

• Benefits for Non-Turkcell Members!

You don't need to be a Turkcell customer to use the Turkcell app. Non-customers can also use the app for free, switch to Turkcell Pasaj, and benefit from numerous technological products with up to 36 months of installments and free shipping.

From the welcome screen, you can perform many transactions without logging in. For your loved ones who are Turkcell users, you can top-up their accounts and send packages as gifts. You can also transfer your line to Turkcell, request new lines, apply for fixed internet, track the status of your applications, apply for Superbox, and discover Turkcell applications.

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